Bank of America's $2.25M 7-Eleven ATM Settlement: What Every Account Holder Must Know Before June 29
The Story in 60 Seconds
A class action lawsuit filed in 2019 has finally reached its resolution — and if you were a Bank of America customer who ever walked into a 7-Eleven and checked your balance at an ATM, you may be sitting on an unclaimed cash payout. Bank of America has agreed to a $2.25 million settlement in Schertzer, et al. v. Bank of America, N.A., et al., a federal case pending in the Southern District of California. The allegation at the center of it? The bank was charging customers two out-of-network fees for a single balance inquiry — effectively double-billing millions of people for something that should have triggered one charge.
This is not a minor administrative dispute. It's a textbook case of systemic fee manipulation hidden inside routine banking behavior, and it carries massive implications for how Americans understand, monitor, and fight back against the hidden costs of their own money.
Phase 1: The Psychological Trigger — Why This Story is Resonating Right NowSearch Intent & Core Conflicts
Americans are angrier than ever at their banks. The post-pandemic era brought sustained inflation, stagnant wages, and an unprecedented wave of banking consolidations — all while institutions like Bank of America quietly generated billions in fee revenue. The psychological trigger powering this story isn't just legal; it's deeply personal. Millions of people feel their bank treats them as a revenue source, not a customer.
The specific conflict here — being charged twice for checking your own balance — hits an emotional nerve. Checking your account balance is one of the most fundamental acts of financial self-awareness. The idea that your bank is penalizing you for that act, twice, without your knowledge, speaks to a deep anxiety: Am I being robbed by the institution I trust with my money?
The answer, in this case, may legally be: yes.
The Viral Hook
The settlement is trending because it affects an enormous universe of everyday Americans — people who visit 7-Eleven stores, who rely on Bank of America as their primary bank, and who almost certainly had no idea this double-charging was happening. The fact that current account holders receive automatic payments (no claim needed) makes this uniquely actionable content. It is one of the rare stories where reading an article directly puts money in your pocket.
What Actually Happened: The Fee Architecture of a $2.25M Problem
To understand the significance of this settlement, you must first understand the mechanics of how ATM fees work — and how Bank of America allegedly exploited them.
When a Bank of America customer uses an ATM that isn't owned by the bank — an "out-of-network" machine — the bank typically charges a fee for the privilege. This is standard, disclosed practice. The ATMs inside 7-Eleven stores are owned by FCTI, Inc., a third-party operator, making them out-of-network for BofA customers.
"The core allegation is deceptively simple: for a single balance inquiry at one of these ATMs, Bank of America was registering and charging the fee twice." — Case filing summary, Schertzer v. Bank of America
This wasn't a one-time glitch. According to court documents, the pattern of double-billing persisted from May 1, 2018 through November 16, 2021 — a span of over three and a half years. The class was certified on May 20, 2025, and settlement terms were finalized shortly after.
The practical math is sobering. A standard out-of-network balance inquiry fee at Bank of America runs between $2.50 and $5.00 per transaction. If a customer checking their balance was charged twice, that's $5 to $10 per visit. Across millions of transactions at thousands of 7-Eleven locations nationwide, the aggregate extraction could easily dwarf the settlement amount — a detail that class action critics are already noting.
The Settlement Breakdown: Exactly How the $2.25 Million is Structured
Understanding the financial architecture of a class action settlement matters if you want to calculate realistic expectations for your payout.
Gross Fund: $2.25 Million
This is the total amount Bank of America has agreed to deposit into the settlement fund. However, the net amount distributed to class members will be significantly smaller after the following deductions:
Attorney Fees: Class counsel may request up to 30% of the gross fund, which equals approximately $675,000.
Litigation Costs: Up to an additional $35,000 in case-related expenses.
Service Award: The lead plaintiff (class representative) is entitled to a service award of up to $25,000 for their role in shepherding the lawsuit through the courts.
Administration Costs: Kroll Settlement Administration, the firm managing claim processing, will also draw fees from the fund.
After these deductions, the net distribution fund available to class members could be approximately $1.5 million or less. Each eligible class member will receive a pro rata share — meaning the payment per person depends entirely on how many valid claims are ultimately filed.
No per-person payment estimate has been released. The fewer former customers who file claims by the deadline, the larger the share for those who do.
Who Qualifies: The Exact Eligibility Criteria
The class definition is precise, and you must meet all of the following criteria:
You are or were a U.S. Bank of America checking account holder.
You were charged more than one out-of-network balance inquiry fee during a single visit to an FCTI-owned ATM inside a 7-Eleven store.
The transaction occurred between May 1, 2018, and November 16, 2021.
You did not already receive payment in the related Weiss v. FCTI Inc. case (Case No. 37-2024-00016908-CU-BT-NC).
If Bank of America's internal records show duplicate OON balance inquiry fees from a 7-Eleven ATM during this period, you likely qualify — the bank's own data defines the class.
Two Tracks: Current vs. Former Customers
If you are a current Bank of America accountholder:
You do not need to do anything. If you qualify, your settlement share will be automatically deposited into your account following final court approval. Watch for it.
If you are a former Bank of America accountholder:
You must file a claim by June 29, 2026. This is a hard deadline. Failure to submit a valid claim form — available at the official settlement website through Kroll Settlement Administration — will permanently forfeit your eligibility. You can also reach the administrator at: Schertzer v. Bank of America c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391, or by calling 833-447-8321.
